Case 01 — Web Development

Clear answers for taxi passengers.

taxi-tirol.info gives passengers a place to learn about prices, rights and rules in Tyrol’s taxi sector. At its centre is a chatbot backed by an extensive knowledge base, alongside a feedback form that relates reported situations to relevant legal provisions.

RoleWebsite and chatbot development
Scope
  • Web Development
  • Chatbot Integration
  • Knowledge Base
  • Feedback Form
Taxi in TyrolAI-generated image
The Challenge

Passengers need to understand how taxi fares and regulations apply to their own journeys. The task was to make this information accessible while connecting individual questions and reported incidents to the relevant rules.

The Approach

We built the website with Angular and Supabase, placing the chatbot at the centre of the experience. An automated process converted the extensive knowledge base into vector embeddings for retrieval. The feedback form was designed to map the facts of a reported situation to applicable legal provisions.

Taxi in Tyrol
Web Development
Scope of work
  • Web Development
  • Chatbot Integration
  • Knowledge Base
  • Feedback Form
At a glance
Role
Website and chatbot development
Category
Web Development
The Outcome

The resulting website brings fare information, passenger rights and taxi regulations into one place. Passengers can ask questions through the chatbot and submit feedback with a connection to the relevant legal framework.

AngularSupabaseChatbotVector Search
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